Triton 9100 User Manual Manuel d'utilisateur

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MODEL 9100
AUTOMATED TELLER MACHINE
USER MANUAL
VERSION 1.0
TDN 07100-00080 04/2007
COPYRIGHT NOTICE
© 2002 - 2007 Delaware Capital Formation, Inc. All Rights Reserved. Triton Systems of Delaware, Inc.
is an operating company of Dover Electronics, Inc., a subsidiary of Dover Corporation (NYSE-DOV).
DOVER, the DOVER logo and the family of marks and TRITON, the TRITON logo and the Triton
family of marks are registered trademarks of Delaware Capital Formation, Inc., a wholly owned subsid-
iary of Dover Corporation.
CORPORATE HEADQUARTERS:
522 E. Railroad Street
Long Beach, MS 39560
Phone: (228) 868-1317
Fax: (228) 868-0437
RMA (RETURN MATERIAL AUTHORIZATION)
RETURN A DDRESS:
21405 Avenue “B”
Long Beach, MS 39560
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Résumé du contenu

Page 1 - MODEL 9100

MODEL 9100AUTOMATED TELLER MACHINEUSER MANUALVERSION 1.0TDN 07100-00080 04/2007COPYRIGHT NOTICE© 2002 - 2007 Delaware Capital Formation, Inc. All Ri

Page 2

2MODEL 9100 USER MANUALWHAT’S IN THIS MANUALThis revised User manual describes the operating features of the Model 9100 series ATM and shows howto per

Page 3 - CONTENTS

A-6MODEL 9100 USER MANUALAUTHORIZED INSTALLATION AND SERVICE PROVIDERSTriton utilizes several nationwide and regional authorized third party maintenan

Page 4

A-7WARRANTY / REPAIR POLICYCALLS FOR SERVICE OR REPAIRCalls for service or repair will be accepted from authorized service technicians only. End user

Page 5

A-8MODEL 9100 USER MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Page 6

APPENDIX BCOMBINATION LOCKSB-1

Page 7 - SUPPLEMENTS

B-2MODEL 9100 USER MANUALINTRODUCTIONThe security cabinet can be secured using either a mechanical or electronic combination lock. Thisappendix covers

Page 8

B-3COMBINATION LOCKSCHANGE THE COMBINATION:To change the combination, you will need access to the existing combination and a change key. First,open t

Page 9 - SECTION 1

B-4MODEL 9100 USER MANUAL3. Turn change key to the Left until it stops (approximately one-quarter turn). With the change key inthis position, set the

Page 10 - HAT’S IN THIS MANUAL

B-5COMBINATION LOCKSOPERATING THE ELECTRONIC LOCKThe electronic lock combination consists of six digits. Upon arrival, the combination of the lock sh

Page 11 - FEATURE HIGHLIGHTS

B-6MODEL 9100 USER MANUALBATTERY LOW WARNINGRepeated beeping during an opening indicates that the battery is low or dead and needs to be replaced.The

Page 12 - STANDARD FEATURES

APPENDIX CTRITON DISPENSING MECHANISM“BACKGROUND PAPER”C-1

Page 13

3INTRODUCTIONFEATURE HIGHLIGHTSImportant features of the 9100 series ATM are highlighted in the following list:" Modular architecture eases troub

Page 14

C-2MODEL 9100 USER MANUALBACKGROUND PAPERTRITON DISPENSING MECHANISM (TDM)1. The TDM dispenser family was designed and built to provide quality perfor

Page 15 - BASIC OPERATION

C-3TDM BACKGROUND PAPERb. Severe noise from any dispenser is an indication that a malfunction has occurred. If thishappens you should examine the mec

Page 16 - CONTROL PANEL LAYOUT

C-4MODEL 9100 USER MANUALOPENING THE ACCESS DOORS1. The access doors allow you to check for jammed notes at key points in the feed path. The figuresbe

Page 17 - <>

SUPPLEMENT A(8100 / 9100 ATM)US/MEXICO(MAR, 06’)SA-1

Page 18

MODEL 9100 USER MANUALSA-2NEW CHANGES IN MANAGEMENT FUNCTIONSThe following describes new changes implemented in the latest (Mar, 06) 8100/9100 US/Mexi

Page 19

SUPPLEMENT ASA-3MANAGEMENT FUNCTIONSAccess to editing UDS screen files is achieved using the following method. Note: Only screens that havechanged or

Page 20 - PROCESSOR

MODEL 9100 USER MANUALSA-4If the screen times out due to inactivity, the file won’t change. If you select “yes” on the timeout screen,the last saved U

Page 21

SUPPLEMENT ASA-5The User Defined Surcharge type is now the active surcharge type. If <Cancel> is selected for thesecondary language, UDS is sti

Page 22 - VOICE-ENABLED TRANSACTIONS

MODEL 9100 USER MANUALSA-6ENTERING TEXTFollow the menu at the bottom of the editing screen to access different alphanumeric characters andsymbols. Th

Page 23 - MANAGEMENT FUNCTIONS

SUPPLEMENT ASA-7SPECIAL STRINGSIn order to keep the surcharge amount and percentage on the User Defined Surcharge screen in sync withthe actual surcha

Page 24

4MODEL 9100 USER MANUALSTANDARD FEATURES" Management Functions. Enable extensive control and customization of the ATM’s operatingparameters."

Page 25 - ANAGEMENT FUNCTIONS

MODEL 9100 USER MANUALSA-8DISPLAYINGDepending on the language selected, the UDS screen will be displayed in the same location as the othersurcharge sc

Page 26 - MAIN MENU

SUPPLEMENT ASA-9CONFIGURABLE CURRENCY SYMBOLThis is a feature that gives the user the capability of using 128 pre-defined characters as the symboldeno

Page 27 - CONFIGURE TERMINAL

MODEL 9100 USER MANUALSA-10ENHANCED PRINT ERROR MANAGEMENTA new feature allowing the terminal to remain in service in the presence of print device err

Page 28

SUPPLEMENT ASA-11Also, Balance, Transfers and Mobile Phone Top-Up transactions will not be allowed. If the customerselects one of these transactions,

Page 29 - CASSETTE SETUP

MODEL 9100 USER MANUALSA-12IMPROVE LOGGING OF POWER FAILURES DURING DISPENSEIn the case of a power failure during a dispense the terminal now logs the

Page 30 - ASSETTE PARAMETERS

SUPPLEMENT B(8100 / 9100 ATM)CANADA(APR, 06)SB-1

Page 31 - CONFIGURE PROCESSORS

MODEL 9100 USER MANUALSB-2NEW CHANGES IN MANAGEMENT FUNCTIONSThe following describes new changes implemented in the latest (Apr, 06) 8100/9100 Canadia

Page 32

SUPPLEMENT BSB-38100 APS PRINTER SUPPORTThe 8100 terminals are equipped with the APS CP MRS-250 printer. There is no extra setup required to usethe p

Page 33 - ONFIGURE PROCESSORS

MODEL 9100 USER MANUALSB-4SET TERMINAL PARAMETERSThis menu incorporates the configuration optionsfor many terminal specific items. The items of inter

Page 34 - * Important*

SUPPLEMENT BSB-5NETWORK SETTINGSThis menu area allows for the terminal’s network set-tings to be configured. These settings are defined inSection 3,

Page 35

5INTRODUCTION" Status Monitoring. The ATM can periodically transfer status information to the host processor. Inaddition, Triton Connect™ remote

Page 36

MODEL 9100 USER MANUALSB-6The “Reset/Test Modem” selection option should be grayed out by virtue of the TCP/IP option’savailability. Selecting the “T

Page 37 - CONFIGURE SERVICES

SUPPLEMENT BSB-7STANDARD KEY MANAGEMENTThe standard (Non-Visa EPP) key management menu flow is defined below. The “Key Management”options are accesse

Page 38 - STD ATM CONFIGURATION

MODEL 9100 USER MANUALSB-8VISA EPP KEY MANAGEMENTWith the inclusion of the Visa EPP support, the Key Management menu flow has changed to meet theVisa®

Page 39 - CASSETTE SERVICE

SUPPLEMENT BSB-9ENTER IN PASSWORDSThis is a new screen that prompts the users to entertheir Password so that the VEPP can verify each user.Two passwor

Page 40 - DIAGNOSTICS

MODEL 9100 USER MANUALSB-10ENTER (ANY) KEYThis menu selection is the same foreach of the three different keys that canbe entered.*NOTE – Th

Page 41 - MORE DIAGNOSTICS

SUPPLEMENT BSB-11NEW VEPP TAMPER AND SERIAL NUMBER ERRORSThe way that VEPP Tampers and the new Serial Number errors are cleared at the terminal has ch

Page 42 - ORE (MORE) DIAGNOSTICS

MODEL 9100 USER MANUALSB-12CLEAR TAMPERThis option is only displayed if the terminal hasdetected a tamper condition from the VEPP de-vice. Once the i

Page 43

SUPPLEMENT BSB-13TDM DEFAULT SETTINGSThe TDM dispenser comes with default settings as follows:1. Each cassette type is designated as cash2. Value (den

Page 44 - CASSETTE CLOSE

MODEL 9100 USER MANUALSB-14INTERNATIONAL CURRENCY SYMBOLThe option to change the international currency sym-bol screen appears as follows. The custome

Page 45

SUPPLEMENT BSB-15MAXIMUM A MOUNT (NON-CASH)This screen allows the user to configure the maxi-mum amount dispensed for the non-cash purchasefeature. T

Page 46

6MODEL 9100 USER MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Page 47 - CONFIGURATION

MODEL 9100 USER MANUALSB-16TYPE PARAMETERThe type parameter option allows the user to setupthe cassette as either cash or non-cash documenttype (multi

Page 48 - (TCP/IP ETHERNET)

SUPPLEMENT BSB-17TDM SERVICE MANAGEMENTThe management functions include menus for placing cassettes in service, or taking them out (multi-feedchannel

Page 49 - COMMUNICATION TYPE

MODEL 9100 USER MANUALSB-18Selecting either the Trial Cassette Close or Cassette Close option initiates the close action for theselected cassette.When

Page 50 - OMMUNICATION NUMBERS

SUPPLEMENT BSB-19TRIAL CASSETTE CLOSE (ALL)When the trial cassette close all function is selected, the printed results include counts for all cassette

Page 51 - ONFIGURATION

MODEL 9100 USER MANUALSB-20SELECT RANDOM COUPON CASSETTEThis screen selects the cassette associated with therandom prize award. It also indicates upo

Page 52 - ETWORK SETTINGS

SUPPLEMENT BSB-21ENABLE/DISABLE COUPONSThe final step is to enable the dispensing of couponsfrom this menu. In addition to the other dispensedcoupon

Page 53 - NETWORK SETTINGS

MODEL 9100 USER MANUALSB-22THIS PAGE INTENTIONALLY LEFT BLANK

Page 54 - TEST TCP/IP

SUPPLEMENT C(8100 / 9100 ATM)SOUTH A FRICA(MAY, 06)SC-1

Page 55 - RITON CONNECT

MODEL 9100 USER MANUALSC-2NEW CHANGES IN MANAGEMENT FUNCTIONSThe following describes new changes implemented in the latest (May, 06) 9100 South Africa

Page 56 - OST NUMBERS

SUPPLEMENT CSC-3TERMINAL SETUP CHANGESLOW-LEVEL MANAGEMENT MENU FLOWThe new features are accessible from the management menus as described in the foll

Page 57 - LARM NUMBERS

SECTION 2BASIC OPERATION7

Page 58

MODEL 9100 USER MANUALSC-4ENHANCED PRINTER ERROR MANAGEMENTThis SW release includes an enhanced printer error management feature and is configured to

Page 59 - CASH REPLENISHMENT

SUPPLEMENT CSC-5For these types of transactions, the customer is al-lowed to proceed if they elect. When the feature isenabled, the print device is i

Page 60 - DISPENSING MECHANISMS

MODEL 9100 USER MANUALSC-6KEY INJECTIf the Visa EPP device is detected then the Key Man-agement screen will appear as follows without thecapability of

Page 61 - PREPARING NOTES

SUPPLEMENT CSC-7If the keys were 'NOT' downloaded successfully anerror screen will be displayed.

Page 62

MODEL 9100 USER MANUALSC-8THIS PAGE INTENTIONALLY LEFT BLANK

Page 63 - EPLENISH CASSETTE

SUPPLEMENT D(8100 / 9100 ATM)US(FEB, 07)SD-1

Page 64 - LOADING THE CURRENCY CASSETTE

MODEL 9100 USER MANUALSD-2NEW CHANGESThe following describes new changes implemented in the latest (Feb, 07) 8100/9100 US software release.This supple

Page 65 - REMOVING THE REJECT CASSETTE

SUPPLEMENT DSD-3FULLY SUPPORTS TDM-2XX RETURN CODESThis release fully supports the TDM-2XX return codes. There are two classes of return codes where

Page 66 - ROTATE DISPENSER MECHANISM

MODEL 9100 USER MANUALSD-4The default MASTER password is ‘123456’ and the default ADMINISTRATION password is ‘987654’.1. The following screen appears.

Page 67 - REPLENISH CASSETTE

SUPPLEMENT DSD-56. Select MASTER PASSWORD option.Enter a new Master password.NOTE: The terminal Master password consistsof 4-12 digits (no character

Page 68

8MODEL 9100 USER MANUALINTRODUCTIONThis section describes the basic operation of the terminal. The following topics are covered:1. CONTROL PANEL LAYOU

Page 69

MODEL 9100 USER MANUALSD-6THIS PAGE INTENTIONALLY LEFT BLANK

Page 70 - LOADING THE NOTE TRAY

SUPPLEMENT E(8100 / 9100 ATM)CANADA(MAR, 07)SE-1

Page 71

MODEL 9100 USER MANUALSE-2NEW CHANGESThe following describes new changes implemented in the latest (Mar, 07) 8100/9100 Canada softwarerelease.This sup

Page 72

SUPPLEMENT ESE-3FULLY SUPPORTS TDM-2XX RETURN CODESThis release fully supports the TDM-2XX return codes. There are two classes of return codes where

Page 73 - GENERAL MAINTENANCE

MODEL 9100 USER MANUALSE-4The default MASTER password is ‘123456’ and the default ADMINISTRATION password is ‘987654’.1. The following screen appears.

Page 74

SUPPLEMENT ESE-56. Select MASTER PASSWORD option.Enter a new Master password.NOTE: The terminal Master password consistsof 4-12 digits (no character

Page 75

MODEL 9100 USER MANUALSE-6CHANGES TO THE COMMUNICATION SPECIFICATIONThe following changes have been made to Triton Standard Communications in order to

Page 76

SUPPLEMENT F(8100 / 9100 ATM)UK(MAR, 07)SF-1

Page 77 - CARD READER CLEANING

MODEL 9100 USER MANUALSF-2NEW CHANGESThe following describes new changes implemented in the latest (Mar, 07) 8100/9100 UK software releasewith EMV sup

Page 78

SUPPLEMENT FSF-3FULLY SUPPORTS TDM-2XX RETURN CODESThis release fully supports the TDM-2XX return codes. There are two classes of return codes where

Page 79 - TDM CLICK COUNTS

9BASIC OPERATIONFUNCTION KEYPADSThe primary menu navigation keys, called Function keys, are arranged in two four-key groups, one groupon either side o

Page 80

MODEL 9100 USER MANUALSF-4TERMINAL DISPENSES CASH AFTER REMOVE CARD PROMPTAt the end of an EMV Transaction, if the customer does not remove their card

Page 81 - SEDOCRORRE

SUPPLEMENT FSF-5The default MASTER password is ‘123456’ and the default ADMINISTRATION password is ‘987654’.1. The following screen appears. SelectMA

Page 82

MODEL 9100 USER MANUALSF-66. Select MASTER PASSWORD option.Enter a new Master password.NOTE: The terminal Master password consistsof 4-12 digits (no

Page 83

10MODEL 9100 USER MANUALSRETCARAHCDAPYEK-1-2ELBAT1X2X3X4X5X6X1Q Z ecapS~! @2A B C # $ %3D E F ^ * _4G H I ( ) |5J K L \ / "6M N O ; :')nepO(

Page 84

11BASIC OPERATIONWhen a screen timeout occurs, a screen is presented which asks the user if more time is needed. If theuser chooses NO, the Customer W

Page 85 - SEDOCRORRENOITACINUMMOC

iiMODEL 9100 USER MANUALNOTICESCopyright © Delaware Capital Formation, Inc., 2002 - 2007.ALL RIGHTS RESERVEDThis publication is protected by copyright

Page 86 - Description

12MODEL 9100 USER MANUALCUSTOMER TRANSACTIONSA customer begins a transaction by selecting from the Customer screen options. They nsert their ATMcard

Page 87 - TDM CLICK COUNTERS

13BASIC OPERATIONThe ATM sends the customer transaction request to a processor. A processor is a financial intermediary,such as an Independent Sales O

Page 88

14MODEL 9100 USER MANUALVOICE-ENABLED TRANSACTIONSThe terminal provides voice feedback via an integrated output jack, enabling sight-impaired users to

Page 89

SECTION 3MANAGEMENT FUNCTIONS15

Page 90

16MODEL 9100 USER MANUALMain menu screen (multihost).INTRODUCTIONThis section describes the Management Functions available with the ‘MASTER’ password

Page 91

17MANAGEMENT FUNCTIONSNEW OR MODIFIED MANAGEMENT FUNCTIONSThe majority of the Management Functions are configured the same as before but they may have

Page 92

18MODEL 9100 USER MANUALNoteIn configuring the parameters , the availability of some options may be “grayedout” due to the specific dispensing mechani

Page 93

19MANAGEMENT FUNCTIONSACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CONFIGURE TER-MINAL.DESCRIPTION:The following options will be available

Page 94

20MODEL 9100 USER MANUAL1. AD Screens. This feature enables or disables thedisplay on an idle terminal to alternate between theWelcome Screen and a s

Page 95 - POLICIES/PROCEDURES

21MANAGEMENT FUNCTIONSACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CONFIGURE TER-MINAL.2. From the CONFIGURE TERMINAL screen, select CAS-S

Page 96 - WARRANTY STATEMENT

iiiMODEL 9100 USER MANUALCONTENTSSECTION 1 - INTRODUCTION ... 1WH

Page 97

22MODEL 9100 USER MANUALACCESS INSTRUCTIONS:1. From the CONFIGURE TERMINAL screen, select CAS-SETTE SETUP.2. From the CASSETTE SETUP screen, select CA

Page 98

23MANAGEMENT FUNCTIONSCONFIGURE PROCESSORSACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CONFIGURE PRO-CESSORS.2. From the CONFIGURE PROCESS

Page 99

24MODEL 9100 USER MANUALOption 1. Terminal IDOption 2. Key ManagementCONFIGURE PROCESSORSOption 0. Processor NameProcessor Name. Allows entry for

Page 100 - MODEL 9100 USER MANUAL

25MANAGEMENT FUNCTIONSCommunications Header. This optional feature isonly applicable to certain processors. When re-quired, it must be Enabled and ha

Page 101 - CONTACT INFORMATION

26MODEL 9100 USER MANUALKEY MANAGEMENTACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CONFIGURE PRO-CESSORS.2. From the CONFIGURE PROCESSORS

Page 102

27MANAGEMENT FUNCTIONS2. Password Required - When “Enter Master Keys” isselected, you will be prompted to enter two (2) pass-words. If this is an ini

Page 103 - COMBINATION LOCKS

28MODEL 9100 USER MANUAL6. Enter Master Keys - This screen allows selection toenter the Master keys. You MUST enter PIN Masterkeys. DO NOT enter keys

Page 104 - INTRODUCTION

29MANAGEMENT FUNCTIONSCONFIGURE SERVICESACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CONFIGURE SER-VICES.DESCRIPTION:The following options

Page 105 - Changing the Combination

30MODEL 9100 USER MANUALSTD ATM CONFIGURATIONACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CONFIGURE SER-VICES.2. From the CONFIGURE SERVIC

Page 106 - *Important*

31MANAGEMENT FUNCTIONSCASSETTE SERVICEACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CASSETTE SER-VICE.DESCRIPTION:The CASSETTE SERVICE func

Page 107 - CHANGING THE COMBINATION

ivMODEL 9100 USER MANUALCONTENTSCASSETTE SETUP ...

Page 108 - CHANGING THE BATTERY

32MODEL 9100 USER MANUALDIAGNOSTICSACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select DIAGNOSTICS.DESCRIPTION:The following options will be avai

Page 109 - “BACKGROUND PAPER”

33MANAGEMENT FUNCTIONSMORE DIAGNOSTICSACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select DIAGNOSTICS.2. From the DIAGNOSTICS screen, select MORE

Page 110 - BACKGROUND PAPER

34MODEL 9100 USER MANUALACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select DIAGNOSTICS.2. From the DIAGNOSTICS screen, select MORE DIAG-NOSTICS,

Page 111 - TDM BACKGROUND PAPER

35MANAGEMENT FUNCTIONSCLOSEACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CLOSE.DESCRIPTION:The following options will be available from the

Page 112 - OPENING THE ACCESS DOORS

36MODEL 9100 USER MANUALCASSETTE CLOSEACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CLOSE.2. From the CLOSE screen, select CASSETTE CLOSE.D

Page 113 - US/MEXICO

37MANAGEMENT FUNCTIONSJOURNALACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select JOURNAL.DESCRIPTION:The following options will be available from

Page 114

38MODEL 9100 USER MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Page 115

39MANAGEMENT FUNCTIONSTCP/IP (ETHERNET)CONFIGURATION

Page 116

40MODEL 9100 USER MANUALINTRODUCTION(TCP/IP ETHERNET)This section will discuss the TCP/IP Ethernet-specific Management Functions. The Ethernet hardwa

Page 117

41MANAGEMENT FUNCTIONSACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CONFIGURE PRO-CESSORS.2. From the CONFIGURE PROCESSORS screen, select o

Page 118

vMODEL 9100 USER MANUALCONTENTSCASSETTE SERVICE ...

Page 119

42MODEL 9100 USER MANUALCOMMUNICATION NUMBERSACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CONFIGUREPROCESSORS.2. From the CONFIGURE PROCES

Page 120

43MANAGEMENT FUNCTIONSACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CONFIGURE TER-MINAL.2. From the CONFIGURE TERMINAL screen, select MORE

Page 121 - CONFIGURABLE CURRENCY SYMBOL

44MODEL 9100 USER MANUALNETWORK SETTINGSDescription:The NETWORK SETTINGS parameters are provided by yourhost Network Administrator. The TERMINAL IP

Page 122

45MANAGEMENT FUNCTIONSNETWORK SETTINGSThe CHIP VERSION and MAC ADDRESS are referenceparameters ONLY - no configuring is done. The Chip Versionis the

Page 123

46MODEL 9100 USER MANUALTEST TCP/IPDESCRIPTION:This option allows testing of the TCP/IP device. Whenselected, the Ethernet PCB assembly initializes an

Page 124

47MANAGEMENT FUNCTIONSACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select CONFIGURE TER-MINAL.2. From the CONFIGURE TERMINAL screen, select ATMM

Page 125 - SUPPLEMENT B

48MODEL 9100 USER MANUALTRITON CONNECTHOST NUMBERSDESCRIPTION:The HOST NUMBERS are provided by your Processor/HostNetwork administrator. If you are u

Page 126

49MANAGEMENT FUNCTIONSTRITON CONNECTALARM NUMBERSDESCRIPTION:The ALARM NUMBERS are provided by your Processor/Host Network Administrator. If you are

Page 127 - TERMINAL SETUP CHANGES

50MODEL 9100 USER MANUALTRITON CONNECTTCP/IP CONFIGURATIONDESCRIPTION:The TERMINAL IP and LISTENING PORTADDRESSES are provided by your Host NetworkA

Page 128 - HOST TCP/IP SETUP

SECTION 4CASSETTE CLOSECASH REPLENISHMENT51

Page 129

viMODEL 9100 USER MANUALSECTION 5 - GENERAL MAINTENANCE ... 65INTRODUCTION ...

Page 130

52MODEL 9100 USER MANUALNOTE CONDITIONIf possible, store currency at room temperature for at least eight hours before dispensing from thecassettes.The

Page 131 - STANDARD KEY MANAGEMENT

53CURRENCY HANDLINGUSED NOTE DEFECTS• Adhesive or “sticky” substances on the surface of the paper.• Tears extending more than 1/2” from the edge

Page 132 - KEY MANAGEMENT

54MODEL 9100 USER MANUALCASSETTE CLOSEThis function is used to complete the balancing of the specified cassette(s). It prints a report summarizingall

Page 133

55CURRENCY HANDLINGRotate mechanism to “Service” position(clockwise).Removing note cassette (TDM-100).4. To remove the note cassette(s), grasp the cas

Page 134

56MODEL 9100 USER MANUAL5. Close and lock the cassette. Remove the key. Slidethe cassette back into its compartment in thedispensing mechanism. Make

Page 135

57CURRENCY HANDLINGREMOVING THE REJECT CASSETTEThe reject tray is located just above the currency cassette(s) in the dispensing mechanism. Follow thes

Page 136

58MODEL 9100 USER MANUALROTATE DISPENSER MECHANISM1. After reinstalling the currency and reject cassettes, pull down on the swivel platform locking pi

Page 137 - TDM CONFIGURATION

59CURRENCY HANDLINGREPLENISH CASSETTE(SDD)1. Unlock and open the security cabinet door.2. To remove the cassette, grasp the handle on the front of the

Page 138

60MODEL 9100 USER MANUAL5. Lift the cassette lid to expose the reject tray. Remove any rejected notes. Lift the reject tray to gainaccess to the curr

Page 139

61CURRENCY HANDLING14. Select TRIAL CASSETTE CLOSE option. A report will be printed verifying the amount of bills youentered in the previous step. Tot

Page 140

viiMODEL 9100 USER MANUALCONTENTSAPPENDIX A - WARRANTY AND REPAIR POLICIES/PROCEDURES ... A-1APPENDIX B - COMBINATIO

Page 141 - TDM SERVICE MANAGEMENT

62MODEL 9100 USER MANUALREPLENISH CASSETTEMECH 10 (MINIMECH)2. To remove the note tray, grasp the tray handle and slide the tray out of the mechanism.

Page 142 - TDM CASSETTE CLOSURE

63CURRENCY HANDLINGLoad note tray with currency.6. Release the pusher plate against the notes.7. Using the handle, slide the note tray into the dispen

Page 143 - COUPON DISPENSING

64MODEL 9100 USER MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Page 144

SECTION 5GENERAL MAINTENANCE65

Page 145

66MODEL 9100 USER MANUALFigure 5-1. Cut paper between the roll and theprinter feed path.INTRODUCTIONThis section of the manual covers preventive and

Page 146

67GENERAL MAINTENANCE5. Remove the tab securing the end of the new paper roll to itself. Use scissors to cut off all of the paperup to and including

Page 147 - SOUTH A FRICA

68MODEL 9100 USER MANUAL9. Rotate the printer towards the front of the unit (Figure 5-7).Figure 5-5. Feed paper into the printer take-up slot. Figure

Page 148

69GENERAL MAINTENANCECLEANING THE ENCLOSUREThe ATM front panel is highly durable, resisting scratches and finger smudges. However, occasionalcleaning

Page 149

70MODEL 9100 USER MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Page 150

SECTION 6ERROR CODESTDM CLICK COUNTS71

Page 151

viiiMODEL 9100 USER MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Page 152 - KEY INJECT

MODEL 9100 USER MANUAL72SEDOCRORRErorrEedoCgninaeM23noitarepodooG33)DDS,01-hceM(eruliafdeeF43)DDS,01-hceM(deeftaetondekcart-siM53)DDS,01-hceM(tcetedel

Page 153

73ERROR CODES / TDM CLICK COUNTSSEDOCRORRErorrEedoCgninaeM79 )MDT(tixehsiflliBtatuoemitegdegniliarT89 )MDT(tuoemittixehsiflliB99 )MDT-hsiflliB(detcete

Page 154

MODEL 9100 USER MANUAL74SEDOCRORRErorrEedoCgninaeM221tixetaetondetcepxenU321)elbatsedoCsutatSerawdraHees(rorreerawdraH421egrup/tcejergnirudnoitisoptix

Page 155 - SUPPLEMENT D

75ERROR CODES / TDM CLICK COUNTSSEDOCRORRErorrEedoCgninaeM941deliafJEmorfdaeR051deliafJEotdnammocsutatS151llufJE251tpurrocJE351deliafdaolnwodJE451suta

Page 156 - NEW CHANGES

MODEL 9100 USER MANUAL76SEDOCRORRErorrEedoCgninaeM981derugifnoctonDIlanimreT091derugifnoctonyekretsaMNIP291rorrenoitacinummoC591repapfotuoretnirptpiec

Page 157

77ERROR CODES / TDM CLICK COUNTSSEDOCRORRENOITACINUMMOCrorrEedoCgninaeM1tuoemiT3rewsnaon-)DGB(laiDdnuorGkcaB4atadmedomnirorrE5noitcennoc/reirractsol,d

Page 158

MODEL 9100 USER MANUAL78CLICK COUNTER HARDWARE STATUS CODESThe TDM-series click counter has new hardware status codes. The terminal will display and

Page 159 - * NOTE *

79ERROR CODES / TDM CLICK COUNTSTDM CLICK COUNTERSClickCount12345678910111213141516171819202122232425262728293031DescriptionNon maskable interrupt -

Page 160

MODEL 9100 USER MANUAL80TDM CLICK COUNTERSClickCount32333435363738394041424344454647484950515253545556575859606162DescriptionWidth sensors thickness r

Page 161 - SUPPLEMENT E

81ERROR CODES / TDM CLICK COUNTSTDM CLICK COUNTERSClickCount63646566676869707172737475767778798081828384858687888990919293DescriptionNote too thinSole

Page 162

1SECTION 1INTRODUCTION

Page 163

MODEL 9100 USER MANUAL82DescriptionA2D Ch.3A2D Ch.2 Double detect voltage AA2D Ch.1 Not usedA2D Ch.0 Billfish feedbackLogic sensors diverter/dispenser

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83ERROR CODES / TDM CLICK COUNTSDescriptionExcessive skew on trailing edge 1Excessive skew on trailing edge 2Excessive skew on trailing edge 3Note too

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MODEL 9100 USER MANUAL84ClickCount156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186TDM CLICK COUNTERSDescr

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85ERROR CODES / TDM CLICK COUNTSDescriptionLearn errorFIFO errorTimeout waiting for notes to divertUnable to open processBillfish entrance volt ABillf

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APPENDIX AWARRANTY AND REPAIRPOLICIES/PROCEDURESA-1

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A-2MODEL 9100 USER MANUALWARRANTY STATEMENTManufacturer warrants that the Products delivered to Distributor will perform in accordance with theManufac

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A-3WARRANTY / REPAIR POLICYIn the event that a final injunction shall be obtained against the Distributor’s use of the goods or any oftheir parts by r

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A-4MODEL 9100 USER MANUALSTATUTE OF LIMITATIONSAny action by the Distributor or Manufacturer for breach of these terms and conditions must be com-menc

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A-5WARRANTY / REPAIR POLICYUnder no circumstances shall Triton or its suppliers be liable for any special, incidental, or consequentialdamages based u

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