Triton X-SCALE/X2 Configuration Manual Manuel d'utilisateur

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X-SCALE / X2 CONFIGURATION MANUAL
AUTOMATED TELLER MACHINES
VERSION 5.0
TDN 07100-00016E 05/2008
CORPORATE HEADQUARTERS:
522 E. Railroad Street
Long Beach, MS 39560
Phone: (228) 868-1317
Fax: (228) 868-0437
COPYRIGHT NOTICE
© 2007-2008 Delaware Capital Formation, Inc. All Rights Reserved. Triton Systems of Delaware
Inc. is an operating company of Dover Electronics, Inc., a subsidiary of Dover Corporation
(DOV-NYSE). DOVER, the DOVER logo and the Dover family of marks and TRITON, the TRITON
logo and the Triton family of marks are registered trademarks of Delaware Capital Formation,
Inc., a wholly owned subsidiary of Dover Corporation.
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Résumé du contenu

Page 1 - AUTOMATED TELLER MACHINES

X-SCALE / X2 CONFIGURATION MANUALAUTOMATED TELLER MACHINESVERSION 5.0TDN 07100-00016E 05/2008CORPORATE HEADQUARTERS:522 E. Railroad Street Long

Page 2 - RADEMARK A CKNOWLEDGEMENTS

xX-SCALE / X2 CONFIGURATION MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Page 3 - CONTENTS

90X-SCALE / X2 CONFIGURATION MANUALThe default DATE setting makes use of the Gregorian calendar. The United States and most English-speak-ing countrie

Page 4

91SYSTEM PARAMETERSACCESS INSTRUCTIONS:1. From the SYSTEM PARAMETERS screen, select the SHUTDOWN TERMINAL option by pressing <4> on thekeypad.3

Page 5

92X-SCALE / X2 CONFIGURATION MANUALSELECT SCREEN FILEACCESS INSTRUCTIONS:1. From the SYSTEM PARAMETERS screen, select the SELECT SCREEN FILE option by

Page 6

93SYSTEM PARAMETERSSOFTWARE UPDATEACCESS INSTRUCTIONS:1. From the SYSTEM PARAMETERS screen, select the SOFTWARE UPDATE option by pressing <7> on

Page 7

94X-SCALE / X2 CONFIGURATION MANUAL Enter Management Functions > Main Menu > System Parameters > Software Update. The followingscreen appea

Page 8

95SYSTEM PARAMETERSSTATISTICSACCESS INSTRUCTIONS:1. From the SYSTEM PARAMETERS screen, select the STATISTICS option by pressing <8> on the keypa

Page 9

96X-SCALE / X2 CONFIGURATION MANUALSCHEDULE REBOOTACCESS INSTRUCTIONS:1. From the SYSTEM PARAMETERS screen, select the SCHEDULE REBOOT option by press

Page 10

TERMINAL CONFIGURATION

Page 11 - BASIC OPERATION

98X-SCALE / X2 CONFIGURATION MANUALTERMINAL CONFIGURATION MENU OPTIONS OVERVIEW ... 102GENERAL PARAMETE

Page 12 - CONTROL PANEL LAYOUT

99TERMINAL CONFIGURATIONMIN. LEVEL (WITHDRAWAL A MOUNT) ...

Page 13 - <>

BASIC OPERATION1

Page 14 - MENU-BASED OPERATION

100X-SCALE / X2 CONFIGURATION MANUALTERMINAL CONFIGURATION (CONT)ISO / SURCHARGE PROPERTIES ...

Page 15

101TERMINAL CONFIGURATIONOPTIONAL SCREENS ... 133

Page 16 - HANGING DEFAULT PASSWORDS

102X-SCALE / X2 CONFIGURATION MANUAL6. COMMUNICATION. This function allows you to view and/or configure the communication protocolsettings.7. ADS / G

Page 17

103TERMINAL CONFIGURATIONGENERAL PARAMETERSACCESS INSTRUCTIONS:1. From the TERMINAL CONFIGURATION screen, select the GENERAL PARAMETERS option by pres

Page 18 - FUNCTION AVAILABILITY

104X-SCALE / X2 CONFIGURATION MANUAL4. DEFAULT LANGUAGE. This function selects the default language for all customer screen transactionsand managemen

Page 19

105TERMINAL CONFIGURATION8. OUT OF SERVICE ON PRINTER ERROR. This option determines if the terminal will go “Out of Service”when a printer error occu

Page 20 - REAR OPERATOR PANELS

106X-SCALE / X2 CONFIGURATION MANUALCOUPONSACCESS INSTRUCTIONS:1. From the TERMINAL CONFIGURATION screen, select the COUPONS option by pressing <2&

Page 21 - TERMINAL CLOSE FUNCTIONS

107TERMINAL CONFIGURATION3. MIN. LEVEL (MINIMUM WITHDRAWAL AMOUNT). This option sets the minimum withdrawal amount thatwill trigger printing or disp

Page 22

108X-SCALE / X2 CONFIGURATION MANUAL9. GRAPHIC (PRINTED). The coupon “BROWSE” dialog enables you to locate and select the graphic thatwill appear on

Page 23

109TERMINAL CONFIGURATIONTERMINAL MESSAGESACCESS INSTRUCTIONS:1. From the TERMINAL CONFIGURATION screen, select the TERMINAL MESSAGES option by pressi

Page 24 - SCHEDULE CLOSE

2X-SCALE / X2 CONFIGURATION MANUALCONTROL PANEL LAYOUTThe user interface of the terminal consists of the LCD screen, receipt chute, card reader, speak

Page 25

110X-SCALE / X2 CONFIGURATION MANUAL2. STORE MESSAGE. This message will be displayed on the customer receipt.! Press <2> on the keypad. Type

Page 26 - TRIAL CLOSE / DAY CLOSE

111TERMINAL CONFIGURATIONCASSETTE SETUPACCESS INSTRUCTIONS:1. From the TERMINAL CONFIGURATION screen, select the CASSETTE SETUP option by pressing <

Page 27

112X-SCALE / X2 CONFIGURATION MANUAL2. MAXIMUM NON-CASH. This option sets the maximum non-cash purchase limit before any purchasesof non-cash items

Page 28 - CASSETTE CLOSE

113TERMINAL CONFIGURATIONCASSETTE PARAMETERSDESCRIPTION:The CASSETTE PARAMETERS option allows the terminal operator to perform the following functions

Page 29

114X-SCALE / X2 CONFIGURATION MANUAL2. ALL CASSETTES LOCKED /UNLOCKED (NMDS ONLY). The NMDs are designed to physically lock thecassettes for normal

Page 30 - (REAR SERVICE PANEL)

115TERMINAL CONFIGURATION8. DOCUMENT TYPE. This option lets you set the type of document loaded in the selected cassette. Thetype can be CASH or NON

Page 31 - DIAGNOSTICS

116X-SCALE / X2 CONFIGURATION MANUALNOTE CONFIGURATION1. BILL WIDTH. This option enables you to enter the “width” of theitem in the selected cassett

Page 32 - DIAGNOSTICS FUNCTIONS

117TERMINAL CONFIGURATION4. VARIANT. This is the single-character that represents the “version” of the note. The variant codeshould initially be se

Page 33

118X-SCALE / X2 CONFIGURATION MANUALISO / SURCHARGE PROPERTIESACCESS INSTRUCTIONS:1. From the TERMINAL CONFIGURATION screen, select the ISO / SURCHARG

Page 34

119TERMINAL CONFIGURATION! Press <2> on the keypad. Enter the surcharge amount in the data entry dialog screen. Press<ENTER>.3. PERCENT

Page 35

3BASIC OPERATIONMAIN KEYPADThe entry of numeric characters via the main keypad is straightforward: simply press the desired key.However, in certain Ma

Page 36

120X-SCALE / X2 CONFIGURATION MANUALISO PROPERTIES5. ALLOW ONLY ISOS LISTED BELOW AS “ACCEPT”. When this option is enabled (checked), it ensuresthat

Page 37

121TERMINAL CONFIGURATIONACCESS INSTRUCTIONS:1. From the TERMINAL CONFIGURATION screen, select the COMMUNICATION option by pressing <6> on theke

Page 38 - CONFIGURATION SUMMARY

122X-SCALE / X2 CONFIGURATION MANUAL1. PRIMARY PHONE # / HOST IP ADDRESS - REQUIRED ENTRY. The PRIMARY PHONE NUMBER is a telephonenumber (usually)

Page 39

123TERMINAL CONFIGURATION4. ENABLE COMMUNICATION HEADER. This optional feature is only applicable to certain processors.When required, this option m

Page 40

124X-SCALE / X2 CONFIGURATION MANUAL8. COMMUNICATION PROTOCOL. This option selects the communication protocol and your processorsrequirement that th

Page 41

125TERMINAL CONFIGURATIONF3. ENABLE REVERSALS FOR PROTOCOL ERRORS. Conditions may warrant reversals for other instances ofcommunication failure. In

Page 42 - DISPENSER

126X-SCALE / X2 CONFIGURATION MANUALACCESS INSTRUCTIONS:1. From the TERMINAL CONFIGURATION screen, select the ADS GRAPHICS option by pressing <7>

Page 43

127TERMINAL CONFIGURATION1. ADD NEW. The “Browse” screen enables you to locate and select the image to add to the Adsrotation.1. LOOK IN. Press

Page 44 - Shutter Test

128X-SCALE / X2 CONFIGURATION MANUALThe File List shows the files in the selected location that are of the selected type. The “Filename”, “Size”and “D

Page 45

129TERMINAL CONFIGURATION** IMPORTANT **If you are adding graphics and get a “Memory ” error (Ex: 563, “LowMemory”), there may be too many or excess

Page 46 - ESCRIPTION:

4X-SCALE / X2 CONFIGURATION MANUALMENU-BASED OPERATIONThe terminal operates as a menu driven system. Messages and menu options presented on the LCD di

Page 47

130X-SCALE / X2 CONFIGURATION MANUALDELETE / EDITACCESS INSTRUCTIONS:1. From the ADS GRAPHICS screen, select the DELETE option by pressing <2> o

Page 48 - CASSETTE PARAMETERS

131TERMINAL CONFIGURATIONMOVE UP / DOWNACCESS INSTRUCTIONS:1. From the ADS GRAPHICS screen, select the MOVE UP option by pressing <4> on the key

Page 49

132X-SCALE / X2 CONFIGURATION MANUALGRAPHIC EXAMPLESRECEIPT480 x 120TRANSACTION AD636 x 260HEADER (X2)636 X 90FULL SCREEN636 x 476LOGO310 x 85BANNER20

Page 50 - CARD READER STATUS / TOTALS

133TERMINAL CONFIGURATIONOPTIONAL SCREENSACCESS INSTRUCTIONS:1. From the TERMINAL CONFIGURATION screen, select the OPTIONAL SCREENS option by pressing

Page 51

134X-SCALE / X2 CONFIGURATION MANUAL!!!!! LANGUAGE SELECTION. Screens in this category offer the customer the opportunity to select afavored languag

Page 52 - DEVICE STATUS

135TERMINAL CONFIGURATIONOPTIONAL SCREEN BUTTONSACCESS INSTRUCTIONS:1. From the TERMINAL CONFIGURATION screen, select the OPTIONAL SCREEN BUTTONS opti

Page 53

136X-SCALE / X2 CONFIGURATION MANUAL!!!!! FAST CASH A MOUNTS. Screen buttons in this category offer the customer the convenience of choosingfrom a n

Page 54 - MODEM / ETHERNET

137TERMINAL CONFIGURATIONTRITON CONNECTACCESS INSTRUCTIONS:1. From the TERMINAL CONFIGURATION screen, select the MORE OPTIONS option by pressing <0

Page 55

138X-SCALE / X2 CONFIGURATION MANUAL! Press <1> on the keypad. Enter the phone number or IP address (whatever is applicable) in the dataentry d

Page 56 - MODEM TOTALS

139TERMINAL CONFIGURATIONThe PRIMARY A LARM MONITOR is a telephone number (usually) or some other number that is used tocontact a Triton Connect host.

Page 57

5BASIC OPERATIONAfter initial setup, when the Customer Welcome screen is displayed, you can access the ManagementFunctions menu by following the proce

Page 58

140X-SCALE / X2 CONFIGURATION MANUAL6. REDIAL DELAY. Use this function to establish the waiting period (in seconds) the terminal will waitbetween at

Page 59

141TERMINAL CONFIGURATIONF1. CALL AT NUMBER OF JOURNAL RECORDS. This function sets the number of journal records that willautomatically trigger a no

Page 60 - This ad

142X-SCALE / X2 CONFIGURATION MANUALEMV CONFIGURATIONACCESS INSTRUCTIONS:1. From the TERMINAL CONFIGURATION screen, select the MORE OPTIONS option by

Page 61

143TERMINAL CONFIGURATION4. NON-ICC TRANSACTIONS. When enabled (checked), the terminal will process magnetic stripe-onlytransactions.5. ICC FALLBACK

Page 62 - * NOTE *

144X-SCALE / X2 CONFIGURATION MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Page 63

KEY MANAGEMENT

Page 64 - TCP/IP WIRELESS

146X-SCALE / X2 CONFIGURATION MANUALKEY MANAGEMENTKEY MANAGEMENT MENU OPTIONS OVERVIEW ...

Page 65 - ELECTRONIC JOURNAL

147KEY MANAGEMENTKEY MANAGEMENTACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select the KEY MANAGEMENT option by pressing <7> on the keypad.

Page 66 - ELECTRONIC JOURNAL FUNCTIONS

148X-SCALE / X2 CONFIGURATION MANUALENTER MASTER KEYSACCESS INSTRUCTIONS:1. From the KEY MANAGEMENT screen, select the ENTER MASTER KEYS option by pre

Page 67

149KEY MANAGEMENTIf highlighted, Option <3> or Option <4> will bringup a prompt to change the User Password. Type anew password and press

Page 68 - DISPLAY UNAUDITED RECORDS

6X-SCALE / X2 CONFIGURATION MANUAL1. Enter Management Functions <CTRL> and<1>. Enter the default password ‘001234’.2. The Main Menu appea

Page 69

150X-SCALE / X2 CONFIGURATION MANUALENTER MAC MASTER KEYDESCRIPTION:MAC is an acronym for Message Authentication Code. The MAC Master Key provides k

Page 70 - DISPLAY SELECTED RECORDS

151KEY MANAGEMENT After selecting the “NEWKEY” option, use the keypad on the control panel to enter the MAC MasterKey into the dialog box. Follow the

Page 71

152X-SCALE / X2 CONFIGURATION MANUALENTER PIN MASTER KEYDescription:PIN is an acronym for Personnel Identification Number. The PIN Master Key provide

Page 72 - CLEAR JOURNAL

153KEY MANAGEMENT After selecting the “NEWKEY” option, use the keypad on the control panel to enter the PIN MasterKey into the dialog box. Follow the

Page 73

154X-SCALE / X2 CONFIGURATION MANUALDOWNLOAD WORKING KEYSDESCRIPTION:The MAC and PIN Working Keys must be loaded before the terminal can operate in a

Page 74 - VIEW JOURNAL A RCHIVE

155KEY MANAGEMENTCHECK DIGITSACCESS INSTRUCTIONS:1. From the KEY MANAGEMENT screen, select the CHECK DIGITS option by pressing <3> on the keypad

Page 75

156X-SCALE / X2 CONFIGURATION MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Page 77

X-SCALE / X2 CONFIGURATION MANUAL158TERMINAL STATUS FUNCTIONSTERMINAL STATUS FUNCTIONS MENU OPTIONS OVERVIEW...

Page 78

TERMINAL STATUS159TERMINAL STATUSACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the TERMINAL STATUS option by pressing <1> on the ke

Page 79 - PASSWORD MAINTENANCE

7BASIC OPERATIONX2 LOAD FILESCountry specific settings will be loaded via a parameter file for each country. This setting will drive specificspellings

Page 80

X-SCALE / X2 CONFIGURATION MANUAL160CURRENT TERMINAL ERROR / ERROR HISTORYACCESS INSTRUCTIONS:1. From the TERMINAL STATUS screen, select the CURRENT T

Page 81

TERMINAL STATUS161ACCESS INSTRUCTIONS:1. From the TERMINAL STATUS screen, select the RESET TERMINAL ERROR option by pressing <3> on thekeypad.RE

Page 82

X-SCALE / X2 CONFIGURATION MANUAL162RESTORE DEFAULT PARAMETERSACCESS INSTRUCTIONS:1. From the TERMINAL STATUS screen, select the RESTORE DEFAULT PARAM

Page 83

TERMINAL STATUS163SAV E / RESTORE PARAMETERS USING AN EXTERNAL STORAGE DEVICEACCESS INSTRUCTIONS:1. From the TERMINAL STATUS screen, select the SAV E

Page 84

X-SCALE / X2 CONFIGURATION MANUAL164THIS PAGE INTENTIONALLY LEFT BLANK

Page 85

LANGUAGEDESCRIPTION:The LANGUAGE option allows the terminal operator to set the language the unit will use whendisplaying customer screens. It also

Page 86

166X-SCALE / X2 CONFIGURATION MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Page 87

APPENDIX ASOFTWARE LICENSE A GREEMENTA-1

Page 88 - SYSTEM PARAMETERS FUNCTIONS

A-2X-SCALE / X2 CONFIGURATION MANUALAUTOMATED TELLER MACHINE (“ATM”) SOFTWAREEND-USER A GREEMENTIMPORTANT: PLEASE READ CAREFULLY:BY INSTALLING OR OTH

Page 89

A-3APPENDIX A - SOFTWARE LICENSE AGREEMENTDISCLAIMER OF WARRANTIES AND LIMITATION OF DAMAGESTO THE EXTENT PERMITTED BY LAW, THIS ATM SOFTWARE, INCLUDI

Page 90 - DATE AND TIME

8X-SCALE / X2 CONFIGURATION MANUALOnce you have entered the Main Menu, you may perform any of the functions allowed by the type ofpassword used (acces

Page 91

A-4X-SCALE / X2 CONFIGURATION MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Page 92 - EGIONAL SETTINGS

APPENDIX BTERMINAL ERROR CODES1

Page 93

B-2X-SCALE / X2 CONFIGURATION MANUAL0 No errors 32 Good operation 33 Feed Failure 33 Note jammed between DDM and Exit sensor 34 Mis-tracked note a

Page 94 - SET REGION

B-3APPENDIX B - TERMINMAL ERROR CODES116 Motor Fault 117 Timeout waiting for note to divert 118 Exit sensor blocked on start of dispense or learn 11

Page 95

B-4X-SCALE / X2 CONFIGURATION MANUAL161 Electronic journal clear feature failed 162 Electronic Journal get serial number failed 163 Terminal did no

Page 96

B-5APPENDIX B - TERMINMAL ERROR CODES302 Empty cassette 303 Lifts are down 304 Rejected notes 305 Diverter failure 306 Failure to feed. 307 Transmissi

Page 97

B-6X-SCALE / X2 CONFIGURATION MANUAL366 Dispenser cassettes disabled 367 Dispenser communication error. 368 Dispenser cannot dispense the request 3

Page 98

B-7APPENDIX B - TERMINMAL ERROR CODES514 SPED device bit stuck 515 SPED device attention stuck 516 SPED device no attention 517 SPED device timeout

Page 99

B-8X-SCALE / X2 CONFIGURATION MANUAL561 Software error 562 SPED error 563 Low Memory 564 Unable to access external memory device 565 Cabinet door op

Page 100 - VOLUME CONTROLS

B-9APPENDIX B - TERMINMAL ERROR CODES607 ERR SPED REPORTED PIN RETRY TOO SOON 608 ERR SPED SELFTEST CRC FAILED 609 ERR SPED SELFTEST CRYPTOGRAPHI

Page 101 - SYSTEM PARAMETERS

9BASIC OPERATIONMany Management Functions, such as Close, Journal, and Diagnostic functions, produce a report summa-rizing the results of the operati

Page 102 - SELECT SCREEN FILE

B-10X-SCALE / X2 CONFIGURATION MANUALStatus Code Description 1 Time-out 3 BCD NO-ANSWER 4 ERROR IN MODEM DATA 5 Connect 1200 Baud then lost carrier

Page 103

Supplement A X-Scale Software Release Notes Affected products RL5000, FT5000, RT2000 (X-Scale)

Page 104

Software Release Notes Triton Systems Page 1 of 16 January 10, 2007 Triton Systems of Delaware, INC. Software Release Notes US Affected products

Page 105

Software Release Notes Triton Systems Page 2 of 16 January 10, 2007 INTRODUCTION...

Page 106 - SCHEDULE REBOOT

Software Release Notes Triton Systems Page 3 of 16 January 10, 2007 Introduction This maintenance release is targeted for the United States Market.

Page 107 - TERMINAL CONFIGURATION

Software Release Notes Triton Systems Page 4 of 16 January 10, 2007 Description of Changes TDM-1XX Mechanisms Configurations are reporting as TDM-2

Page 108

Software Release Notes Triton Systems Page 5 of 16 January 10, 2007 stored. Older versions of Triton Connect will display the dispense status of 25

Page 109 - TERMINAL CONFIGURATION (CONT)

Software Release Notes Triton Systems Page 6 of 16 January 10, 2007 PAN Suppression in journal records The middle PAN digits are no longer stored in

Page 110

Software Release Notes Triton Systems Page 7 of 16 January 10, 2007 The “Amount Type” consists of the following options: o Standard (No change fr

Page 111

Software Release Notes Triton Systems Page 8 of 16 January 10, 2007 The following table represents the number of digits (including decimal portion)

Page 112

iiX-SCALE / X2 CONFIGURATION MANUALNOTICESCopyright © Delaware Capital Formation, Inc., 2007-2008.ALL RIGHTS RESERVEDThis publication is protected by

Page 113

10X-SCALE / X2 CONFIGURATION MANUALREAR OPERATOR PANELSThe Rear Operator Panels provide convenient user-access to limited Management functions from in

Page 114

Software Release Notes Triton Systems Page 9 of 16 January 10, 2007 *Management Functions for Configuring the Ethernet Setti

Page 115

Software Release Notes Triton Systems Page 10 of 16 January 10, 2007 • If an NMD50 dispenser is being used, go out of service with a 238 error. T

Page 116

Software Release Notes Triton Systems Page 11 of 16 January 10, 2007 Upon selecting “Enter Master Keys” (option 1) and SP-06 EPP is being used, th

Page 117

Software Release Notes Triton Systems Page 12 of 16 January 10, 2007 Upon successful entry of the first password, the second user password must be e

Page 118

Software Release Notes Triton Systems Page 13 of 16 January 10, 2007 Pressing option 3 or 4 to change a password will display a dialog similar to t

Page 119

Software Release Notes Triton Systems Page 14 of 16 January 10, 2007 Upon successful entry of both passwords, the user will be able to enter maste

Page 120

Software Release Notes Triton Systems Page 15 of 16 January 10, 2007 Changes to the Communication Specification The following changes have been ma

Page 121

Software Release Notes Triton Systems Page 16 of 16 January 10, 2007 Revision History Date Version Description of Change 12/11/2006 1.0 Initial Rel

Page 122

Triton Systems of Delaware, INC. Software Release Notes 1.8.6 Common Update Affected products RL5000, RT2000, and FT5000 July 24, 2007 Version

Page 123

INTRODUCTION... 3 PLATFORMS AFF

Page 124

TERMINAL CLOSE FUNCTIONS

Page 125

Introduction This maintenance release is targeted for the US, Canada, Australia, and Netherlands markets of the XS series products (RL5000, FT5000, o

Page 126 - NOTE CONFIGURATION

Description of Changes Viewing large number of journal records at terminal Previous releases of software for XScale terminals had an issue where atte

Page 127

Auto Error Recovery Max Reset Attempts: 2 Current Reset Attempts for EC364: 0* Current Reset Attempts for EC595: 0 Current Reset Attempts for EC569:

Page 128 - ISO / SURCHARGE PROPERTIES

Journal archive changes The journal archive process (either through Auto Archive or Manual Archive) will now delete all journal records prior to the l

Page 129

Changes to the Communication Specification None. Default Parameters Since this release only contains an update load file, no parameters are change

Page 130 - ISO PROPERTIES

Software Release Notes Triton Systems Page 1 of 6 February 18, 2008 Triton Systems of Delaware, INC. XScale 2.2.1 Software Release Notes US / Can

Page 131

Software Release Notes Triton Systems Page 2 of 6 February 18, 2008 INTRODUCTION...

Page 132

Software Release Notes Triton Systems Page 3 of 6 February 18, 2008 Introduction This document describes new functionality for the 2.2.1 software

Page 133

Software Release Notes Triton Systems Page 4 of 6 February 18, 2008 Platforms Affected This release is for the following families: • RL5000, FT50

Page 134

Software Release Notes Triton Systems Page 5 of 6 February 18, 2008 Description of Changes PCI EPP Support This version of software will support t

Page 135

12X-SCALE / X2 CONFIGURATION MANUALTERMINAL CLOSE FUNCTIONSTERMINAL CLOSE FUNCTIONS MENU OPTIONS OVERVIEW ...

Page 136 - ADS GRAPHICS

Software Release Notes Triton Systems Page 6 of 6 February 18, 2008 Revision History Date Version Description of Change 2/18/2008 1.0 Initial Rev

Page 137

Software Release Notes Triton Systems Page 1 of 13 March 19, 2007 Triton Systems of Delaware, INC. Software Release Notes 1.8.4 International Af

Page 138

Software Release Notes Triton Systems Page 2 of 13 March 19, 2007 INTRODUCTION...

Page 139

Software Release Notes Triton Systems Page 3 of 13 March 19, 2007 Introduction This document describes the changes to the RL5000, FT5000, and RT200

Page 140 - DELETE / EDIT

Software Release Notes Triton Systems Page 4 of 13 March 19, 2007 Description of Changes Changing Default Passwords A new ERROR code (246) has been

Page 141

Software Release Notes Triton Systems Page 5 of 13 March 19, 2007 PIN Change and Mini Statement Selected by BIN The PIN Change and Mini Statement tr

Page 142 - 480 x 120

Software Release Notes Triton Systems Page 6 of 13 March 19, 2007 TDM100 or TDM150 dispenser, the cassette multiple amount may need to be reconfigur

Page 143

Software Release Notes Triton Systems Page 7 of 13 March 19, 2007 Note: If the rear sensor of the card reader is covered by something other than a

Page 144

Software Release Notes Triton Systems Page 8 of 13 March 19, 2007 PAN Suppression in journal records The middle PAN digits are no longer stored in t

Page 145

Software Release Notes Triton Systems Page 9 of 13 March 19, 2007 Add support for SP-06 EPP The SP-06 EPP is a Visa certified EPP and requires 2 use

Page 146

13TERMINAL CLOSE FUNCTIONSACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by pressing <1> on theke

Page 147

Software Release Notes Triton Systems Page 10 of 13 March 19, 2007 Upon successful entry of the first password, the second user password must be en

Page 148

Software Release Notes Triton Systems Page 11 of 13 March 19, 2007 Pressing option 3 or 4 to change a password will display a dialog similar to the

Page 149

Software Release Notes Triton Systems Page 12 of 13 March 19, 2007 SP-06: Don’t allow PIN entry if key held down One of the changes to SP-06 Visa E

Page 150

Software Release Notes Triton Systems Page 13 of 13 March 19, 2007 Changes to the Communication Specification None Known Issues The following ar

Page 151

Triton Systems of Delaware, INC. Software Release Notes 1.8.6 UK – International Update Affected products RL5000, RT2000, and FT5000 May 24, 200

Page 152 - EMV CONFIGURATION

INTRODUCTION... 3 PLATFORMS AFF

Page 153

Introduction This maintenance release is targeted for the United Kingdom and other International markets that use the EMV code base of the XS series

Page 154

Description of Changes Viewing large number of journal records at terminal Previous releases of software for XScale terminals had an issue where atte

Page 155 - KEY MANAGEMENT

Auto Error Recovery Max Reset Attempts: 2 Current Reset Attempts for EC364: 0 Current Reset Attempts for EC595: 0 Current Reset Attempts for EC569: 0

Page 156 - ** PLEASE READ **

Corrupt file recovery This release contains some changes to attempt to recover from a corrupt file on flash that might have previously caused the syst

Page 157

14X-SCALE / X2 CONFIGURATION MANUALACCESS INSTRUCTIONS:1. From the TERMINAL CLOSE FUNCTIONS screen, select the SCHEDULE CLOSE option by pressing <1

Page 158 - ENTER MASTER KEYS

Changes to the Communication Specification None. Default Parameters Since this release only contains an update load file, no parameters are change

Page 159

Triton Systems of Delaware, INC. Software Release Notes 2.1.2 UK Multi-Currency Affected products RL5000 October 19, 2007 Version 1.1 Trit

Page 160 - ENTER MAC MASTER KEY

INTRODUCTION... 3 PLATFORMS AFF

Page 161

Introduction This software release is for the UK Multi-Currency Dispensing project. These release notes describe differences from the 1.8.6 UK softw

Page 162 - ENTER PIN MASTER KEY

Software Changes for Multi-Currency Support Support Currency Exchange and Balance Enquiry Only The terminal will offer a currency exchange transacti

Page 163

The customer will only be presented with currency exchange transactions for currency types that have been configured and have a non-zero exchange rate

Page 164 - DOWNLOAD WORKING KEYS

Cannot Disable Transaction Selection Screen The select transaction screen will not be available as an optional screen and will always be displayed to

Page 165

Cassette Parameters Changes The Cassette Parameters configuration dialog has been changed to only allow the following configuration: The “Type” opt

Page 166

Button “0” has been added for currency configuration. Pressing this button will bring up the Currency Configuration Dialog. All the dialog items n

Page 167 - TERMINAL STATUS

Figure 1 Selecting option 1 will cycle through all available currency codes. The code is displayed in ISO 4217 codes (alphabetic and numeric). The

Page 168 - TERMINAL STATUS FUNCTIONS

15TERMINAL CLOSE FUNCTIONSSEND TERMINAL TOTALSACCESS INSTRUCTIONS:1. From the TERMINAL CLOSE FUNCTIONS screen, press <2> on the keypad to toggle

Page 169

The following screen will be displayed after the customer has selected the currency type and amount: Selecting “No” on this screen will cancel the

Page 170

The customer can answer YES to accept the transaction and receive the requested currency, or answer NO to reverse the transaction. If the customer doe

Page 171

No Customer Surcharge Screens No customer surcharge or LIS5 screens will be available with this software release. Note that a surcharge amount can b

Page 172 - RESTORE DEFAULT PARAMETERS

Amount Debited: £44.52 Dispense Sts: 0 Dispensed: 5 0 0 0 Rejected: 0 0 0 0 Reversal Sts:

Page 173

Printer Default Settings Both the “Out of Service on Low Paper” and “Out of Service on Printer Error” settings in Management Functions will be enabled

Page 174

Changes to the Communication Specification Triton Standard supplemental document Triton Terminal Currency Exchange Specification (Version TSCE 1.1)

Page 175 - LANGUAGE

Triton Systems of Delaware, Inc. Page 1 of 13 November 9, 2006 Triton System

Page 176

Triton Systems of Delaware, Inc. Page 2 of 13 November 9, 2006 Introduction

Page 177 - APPENDIX A

Triton Systems of Delaware, Inc. Page 3 of 13 November 9, 2006 Platforms Af

Page 178 - END-USER A GREEMENT

Triton Systems of Delaware, Inc. Page 4 of 13 November 9, 2006 Description

Page 179

16X-SCALE / X2 CONFIGURATION MANUALTRIAL CLOSE / DAY CLOSEACCESS INSTRUCTIONS:1. From the TERMINAL CLOSE FUNCTIONS screen, selectthe TRIAL CLOSE optio

Page 180

Triton Systems of Delaware, Inc. Page 5 of 13 November 9, 2006

Page 181 - APPENDIX B

Triton Systems of Delaware, Inc. Page 6 of 13 November 9, 2006 Specific Proc

Page 182 - Error Code Description

Triton Systems of Delaware, Inc. Page 7 of 13 November 9, 2006 • Allow Bala

Page 183

Triton Systems of Delaware, Inc. Page 8 of 13 November 9, 2006 Decline Non-D

Page 184

Triton Systems of Delaware, Inc. Page 9 of 13 November 9, 2006 Display Selec

Page 185

Triton Systems of Delaware, Inc. Page 10 of 13 November 9, 2006 PAN Suppress

Page 186

Triton Systems of Delaware, Inc. Page 11 of 13 November 9, 2006 Configurable

Page 187

Triton Systems of Delaware, Inc. Page 12 of 13 November 9, 2006 Changes to t

Page 188

Triton Systems of Delaware, Inc. Page 13 of 13 November 9, 2006 Revision Hi

Page 189

Software Release Notes Triton Systems Page 1 of 15 March 6, 2007 Triton Systems of Delaware, INC. Software Release Notes 1.8.3 Mexico Affected p

Page 190

17TERMINAL CLOSE FUNCTIONSDESCRIPTION:The TRIAL CASSETTE CLOSE function is used to complete the balancing of a specific currency cassette(s) ofthe ter

Page 191 - Supplement A

Software Release Notes Triton Systems Page 2 of 15 March 6, 2007 INTRODUCTION...

Page 192 - Software Release Notes

Software Release Notes Triton Systems Page 3 of 15 March 6, 2007 Introduction This document describes the changes to the RL5000, FT5000, and RT2000

Page 193

Software Release Notes Triton Systems Page 4 of 15 March 6, 2007 Description of Changes Changing Default Passwords A new ERROR code (246) has been

Page 194 - Platforms Affected

Software Release Notes Triton Systems Page 5 of 15 March 6, 2007 ** Note - that in this situation, if an update file is loaded from Triton Connect,

Page 195 - Description of Changes

Software Release Notes Triton Systems Page 6 of 15 March 6, 2007 call Triton Connect to clear the error. The terminal will then resume checking the

Page 196 - New Features Added

Software Release Notes Triton Systems Page 7 of 15 March 6, 2007 Extended Amounts The extended amounts option has been moved to Management => Ter

Page 197 - Full Extended Amounts**

Software Release Notes Triton Systems Page 8 of 15 March 6, 2007 PAN Suppression in journal records The middle PAN digits are no longer stored in th

Page 198

Software Release Notes Triton Systems Page 9 of 15 March 6, 2007 The following is the dialog box that is used to configure the Outgoing Port address

Page 199 - Configurable Local IP Port

Software Release Notes Triton Systems Page 10 of 15 March 6, 2007 Add support for SP-06 EPP The SP-06 EPP is a Visa certified EPP and requires 2 use

Page 200

Software Release Notes Triton Systems Page 11 of 15 March 6, 2007 Upon successful entry of the first password, the second user password must be ent

Page 201 - Add support for SP-06 EPP

18X-SCALE / X2 CONFIGURATION MANUALCASSETTE CLOSEACCESS INSTRUCTIONS:1. From the TERMINAL CLOSE FUNCTIONS screen, select the CASSETTE CLOSE option by

Page 202

Software Release Notes Triton Systems Page 12 of 15 March 6, 2007 Pressing option 3 or 4 to change a password will display a dialog similar to the f

Page 203

Software Release Notes Triton Systems Page 13 of 15 March 6, 2007 SP-06: Don’t allow PIN entry if key held down One of the changes to SP-06 Visa EP

Page 204

Software Release Notes Triton Systems Page 14 of 15 March 6, 2007 Changes to the Communication Specification The following changes have been made

Page 205

Software Release Notes Triton Systems Page 15 of 15 March 6, 2007 Known Issues The following are known issues in this software release: • When pr

Page 206

Software Release Notes Triton Systems Page 1 of 16 May 29, 2007 Triton Systems of Delaware, INC. Software Release Notes 1.8.5 Mexico Update Affe

Page 207 - Revision History

Software Release Notes Triton Systems Page 2 of 16 May 29, 2007 INTRODUCTION...

Page 208 - 1.8.6 Common Update

Software Release Notes Triton Systems Page 3 of 16 May 29, 2007 Introduction This maintenance release is targeted for the Mexico market of the XS s

Page 209

Software Release Notes Triton Systems Page 4 of 16 May 29, 2007 Description of Changes Viewing large number of journal records at terminal Previous

Page 210

Software Release Notes Triton Systems Page 5 of 16 May 29, 2007 Auto Error Recovery Max Reset Attempts: 2 Current Reset Attempts for EC595: 0 Curre

Page 211 - Auto error recovery

Software Release Notes Triton Systems Page 6 of 16 May 29, 2007 Corrupt file recovery This release contains some changes to attempt to recover from

Page 212

19TERMINAL CLOSE FUNCTIONS Note: For NMD-50/100 only, cassettes willautomatically UNLOCK. Note: For NMD-50/100 only, cassettes willautomatically LOC

Page 213 - Corrupt file recovery

Software Release Notes Triton Systems Page 7 of 16 May 29, 2007 Feature Requests Configuration of Bansi card numbers This release contains the ca

Page 214 - Known Issues

Software Release Notes Triton Systems Page 8 of 16 May 29, 2007 Block Surcharge of Bansi card numbers The designation of a Bansi Customer BIN as de

Page 215 - US / Canada

Software Release Notes Triton Systems Page 9 of 16 May 29, 2007 Allow zero surcharge for non-Bansi card numbers The previous software release for

Page 216

Software Release Notes Triton Systems Page 10 of 16 May 29, 2007 (English Version) (Spanish Version) Prompt for balance This software release f

Page 217

Software Release Notes Triton Systems Page 11 of 16 May 29, 2007 customer will be presented with the ‘Would You Like To Check Your Account Balance?’

Page 218 - Software Requirements

Software Release Notes Triton Systems Page 12 of 16 May 29, 2007 (English Version) (Spanish Version) If the customer chooses to perform a prompt

Page 219

Software Release Notes Triton Systems Page 13 of 16 May 29, 2007 (English Version) (Spanish Version) If the customer chooses ‘YES,’ the transact

Page 220

Software Release Notes Triton Systems Page 14 of 16 May 29, 2007 At the completion of the balance inquiry, a screen will be displayed prompting the

Page 221 - 1.8.4 International

Software Release Notes Triton Systems Page 15 of 16 May 29, 2007 (Spanish Version) What happens next depends upon the customer’s response: 1. Cu

Page 222

Software Release Notes Triton Systems Page 16 of 16 May 29, 2007 Changes to the Communication Specification None. Default Parameters ‘Prompt for

Page 223

iiiMANAGEMENT FUNCTIONSCONTENTSOPTION 1 - TERMINAL CLOSE FUNCTIONS ... 11TERMINAL CLOSE FUNCTIONS ...

Page 224

20X-SCALE / X2 CONFIGURATION MANUALTRIAL CLOSEDAY CLOSETRIAL CASSETTE CLOSECASSETTE CLOSEDIAGNOSTICSCURRENT TERMINAL ERRORDISPENSERCARD READER STATUSP

Page 225

Triton Systems of Delaware, INC. Software Release Notes 1.8.6 Mexico Common Update Affected products RL5000, RT2000, and FT5000 May 24, 2007 Ve

Page 226

INTRODUCTION... 3 PLATFORMS AFF

Page 227

Introduction This maintenance release is targeted for the Mexico market of the XS series products (RL5000, FT5000, or RT2000). This document describ

Page 228

Description of Changes Rear service panel communication changes This release fixes an issue where the rear service panel would not respond to the ma

Page 229

Changes to the Communication Specification None. Default Parameters Since this release only contains an update load file, no parameters are change

Page 230

Triton Systems of Delaware, INC. Software Release Notes 1.9.0 South Africa Affected products RL5000, RT2000, and FT5000 July 26, 2007 Version 1

Page 231

INTRODUCTION... 4 PLATFORMS AFF

Page 232

SP-06: DON’T ALLOW PIN ENTRY IF KEY HELD DOWN... 17 SOUTH AFRICA EMV...

Page 233

Introduction This document describes changes to South Africa XScale software from version 1.7.0. Platforms Affected This release is for the follow

Page 234 - 1.8.6 UK – International

Description of Changes Changing Default Passwords A new ERROR code (246) has been created for when the terminal’s Master Password is in its default s

Page 235

DIAGNOSTICS

Page 236

** Note - that in this situation, if an update file is loaded from Triton Connect, the machine can only be put into service by configuring the cassett

Page 237

561 software error followed a 196 card reader error 561 Software errors was masking the true error that was an 196 (Card Reader error). This release

Page 238

Viewing large number of journal records at terminal Previous releases of software for XScale terminals had an issue where attempting to display a la

Page 239 - PakNet Support

The terminal will stay in service and attempt to purge the extension before the next dispense for both full and partial dispenses caused by a trailing

Page 240

Don’t callback Triton Connect unless connection first established In previous software releases for XScale terminals, if a terminal is configured for

Page 241 - 2.1.2 UK Multi-Currency

New Features Added Added Capability to Configure Users Passwords and Names from Triton Connect The terminal will now allow for remote changes to Use

Page 242

The following is the dialog box that is used to configure the Outgoing Port address: A setting of 0 allows the terminal to operate in a mode that

Page 243

• If an NMD50 dispenser is being used, go out of service with a 238 error. This error can only be cleared by entering management functions and issu

Page 244

Upon selecting “Enter Master Keys” (option 1) and SP-06 EPP is being used, the users will be required to enter the 2 passwords. Note that these are

Page 245 - No Account Selection Screen

Upon successful entry of the first password, the second user password must be entered: Upon successful entry of both passwords, the user will be p

Page 246 - New Terminal Error Codes

22X-SCALE / X2 CONFIGURATION MANUALDIAGNOSTICS FUNCTIONSDIAGNOSTICS FUNCTIONS MENU OPTIONS ...

Page 247 - Cassette Setup Changes

Pressing option 3 or 4 to change a password will display a dialog similar to the following: The default password for both users is “000000” and mu

Page 248 - Currency Type Configuration

Upon successful entry of both passwords, the user will be able to enter master keys in the same manner as older EPPs. SP-06: Don’t allow PIN entry

Page 249 - Commission/Issuer Fees

EMV Å Animation here will cycle between inward motion of card and text that reads “Do Not Remove Card Until Instructed”. No outward EMV Bilingu

Page 250

Non-EMV Å Animation here will cycle between inward and outward motion of the card, indicating to the user that he or she must swipe the card Non-

Page 251

The remove card screen for both dip and motorized card readers should be combined with this approve or decline screen to meet the requirements in PRD

Page 252

For non-ICC and international ICC cards, the standard account selection screen will be used: EMV Applications The following AIDs will be suppor

Page 253 - Regional Settings

EMV Configuration The following dialog is used for EMV configuration (Management=>Terminal Configuration=>More=>EMV Configuration): EMV Pr

Page 254 - Printer Default Settings

ICC Latching This option will activate the mechanical latching mechanism on the MagTek Dip style card reader to provide some feed back to the customer

Page 255 - Note Configuration Error

This dialog allows the enabling/disabling of supported applications on the terminal. These applications correspond to applications that are on the

Page 256 - XScale 1.8.4 Netherlands

EMV Error Screens EMV processing requires that the customer receive some feedback to the status of processing with the ICC. Card Removed Prematurely

Page 257

23DIAGNOSTICSDISPENSER ... 32CASH DI

Page 258 - External Dependencies

Card Error Condition: This screen indicates that processing with the ICC encountered an error. Corrective Action: Enable ICC Fallback to Magnetic

Page 259 - New Screen File

Corrective Action: If the application is blocked the Customer must get the application unblocked by the issuer. If the application is not supported

Page 260

Card Reader Status: 0 (Device Ready) Please Insert Card… Card is seated Disable Polling IC Power Up Succeeded IC Power Down Succeeded Card is

Page 261

Changes to the Communication Specification The following changes have been made to Triton Standard Communications (Version TSCD5.26) in order to sup

Page 262 - Surcharging for Dutch Cards

represent the smallest unit of the currency involved. Default Parameters Known Issues Revision History Date Version Description of Change J

Page 263

Supplement B X2 Software Release Notes Affected products: RL2000 RL5000X2 FT5000X2 RT2000X2

Page 264

Triton Systems of Delaware, INC. X2 2.0.1 Software Release Notes (US, Canada, Australia, Mexico) Affected products RL2000, RL5000, FT5000, RT2000

Page 265

INTRODUCTION... 3 PLATFORMS AFF

Page 266

Introduction This document describes new functionality for the 2.0.1 software release for RL2000, RL5000, FT5000, and RT2000 with X2 controller for U

Page 267

Description of Changes New Screen File Look This software release contains a new screen design for customer transactions. Below are some sample sc

Page 268

24X-SCALE / X2 CONFIGURATION MANUALACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select the DIAGNOSTICS option by pressing <2> on the keypad

Page 269 - 1.8.3 Mexico

Ad Graphics The screen file for this software release contains the following fields for advertisement graphics on the welcome or “Insert Card” screen

Page 270

The following advertisement graphic is available on the “Transaction Processing” screen: • Transaction Ad: 636 x 260 X2 2.0.1 Software Release Not

Page 271

Coupon and Receipt Graphics The following coupon and receipt graphics are available (bmp format only): • Receipt Graphic: 480 x 120 • Coupon Graph

Page 272

Multi-Market Release This software release contains functionality for multiple markets. After the initial installation of a full-load fil

Page 273

You must select one of the options to continue. Selecting the appropriate country will apply the default settings for that market. Note that at a

Page 274

Selecting option 4 to enable this feature will display the following message: Selecting “Enter” will continue to the next prompt and selecting “C

Page 275 - Triton Connect

Changing this setting will log the following entry to the journal: Username: Master Parameter Change: Archive unaudited records Old: Disabled N

Page 276

Display Balance On-Screen This software release includes a function to allow the customer to view balance on the screen rather than print it on a rec

Page 277

Mini Statement Transaction Type This software release contains a “Mini Statement” transaction type. Selecting this transaction type will send a Mini

Page 278

• Allow PIN Change • Allow Mini Statement • Block PIN Change • Block Mini Statement These values can be used along with the corresponding Option

Page 279

25DIAGNOSTICS6. PRINTER. Displays printer status and test functions.7. MODEM / ETHERNET. This function allows user to view Modem / Ethernet device s

Page 280

Here is the behavior based on customer selection: 1. Customer chooses YES. Go directly to the PIN entry screen. The customer’s ATM card will not n

Page 281

UPS Support If a UPS is connected to the ATM, this software release has the capability to detect if the system is on UPS power and shut down the ATM

Page 282

Changes to the Communication Specification The following FID has been added to support sending journal data to the host: Journal data – Ten ASCII n

Page 283

Host Receipt – 2 ASCII numbers followed by a variable amount of ASCII data to be displayed exactly as formatted by the host. T1 T2 (T3) 2 Numeric (T1

Page 284 - 1.8.5 Mexico Update

Software Release Notes Triton Systems Page 1 of 6 December 5, 2007 Triton Systems of Delaware, INC. X2 2.2.1 Software Release Notes US,

Page 285

Software Release Notes Triton Systems Page 2 of 6 December 5, 2007 INTRODUCTION...

Page 286

Software Release Notes Triton Systems Page 3 of 6 December 5, 2007 Introduction This document describes new functionality for the 2.2.1 software r

Page 287

Software Release Notes Triton Systems Page 4 of 6 December 5, 2007 Platforms Affected This release is for the following families: • RL2000, RL500

Page 288

Software Release Notes Triton Systems Page 5 of 6 December 5, 2007 Description of Changes PCI EPP Support This version of software will support th

Page 289

Software Release Notes Triton Systems Page 6 of 6 December 5, 2007 Revision History Date Version Description of Change 12/5/2007 1.0 Initial Revi

Page 290 - Feature Requests

26X-SCALE / X2 CONFIGURATION MANUALTERMINAL STATUSACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the TERMINAL STATUS option by pressing &l

Page 291

Triton Systems of Delaware, INC. Software Release Notes X2 2.0.1 EMV (UK and International) Affected products RL2000, RL5000, FT5000 November 16

Page 292

INTRODUCTION... 3 PLATFORMS AFF

Page 293 - Prompt for balance

Introduction This document describes new functionality for the 2.0.1 UK/International (EMV) software release for RL2000, RL5000, and FT5000. The dif

Page 294

Description of Changes New Screen File Look This software release contains a new screen design for customer transactions. Below are some sample sc

Page 295

Ad Graphics The screen file for this software release contains the following fields for advertisement graphics on the welcome or “Insert Card” screen

Page 296

The following advertisement graphic is available on the “Transaction Processing” screen: • Transaction Ad: 636 x 260 Coupon and Receipt Graphics

Page 297

Multi-Market Release This software release contains functionality for multiple markets. After the initial installation of a full-load

Page 298

After pressing “Enter” on this dialog, the following will appear listing the configuration files (tsf) for each market: You must select one of th

Page 299

Selecting option 4 to enable this feature will display the following message: Selecting “Enter” will continue to the next prompt and selecting “C

Page 300 - 1.8.6 Mexico Common

Changing this setting will log the following entry to the journal: Username: Master Parameter Change: Archive unaudited records Old: Disabled N

Page 301

27DIAGNOSTICSCURRENT TERMINAL ERROR / ERROR HISTORYACCESS INSTRUCTIONS:1. From the TERMINAL STATUS screen, select the CURRENT TERMINAL ERROR option by

Page 302

Display Balance On-Screen This software release includes a function to allow the customer to view balance on the screen rather than print it on a rec

Page 303

PIN Services, Mini Statement and Mobile Top Up Selected by BIN The PIN Services (PIN Change and PIN Unlock), Mini Statement and Mobile Top Up (MPTU)

Page 304

Changes to Withdrawal Types This software release changes the wording (but not the behavior) of the Withdrawal options on the Transaction Selection

Page 305 - 1.9.0 South Africa

enabled/disabled through host communications and is not configurable in Management Functions. Please refer to “Triton Terminal Communications Protoco

Page 306

LED Brightness Control An option to configure the LED lead-through indicator brightness has been added in Management => Diagnostics => General

Page 307

Changes to the Communication Specification The following FID has been added to support sending journal data to the host: Journal data – Ten ASCII n

Page 308

• Journal Data in Host Response: Disabled Known Issues Journal Upload Enable/Disable from Management If a download keys is initiated from Man

Page 309

Software Release Notes Triton Systems Page 1 of 7 March 19, 2008 Triton Systems of Delaware, INC. X2 2.2.1 Software Release Notes United Kingdom

Page 310

Software Release Notes Triton Systems Page 2 of 7 March 19, 2008 INTRODUCTION...

Page 311

Software Release Notes Triton Systems Page 3 of 7 March 19, 2008 Introduction This document describes new functionality for the 2.2.1 software rel

Page 312

28X-SCALE / X2 CONFIGURATION MANUALACCESS INSTRUCTIONS:1. From the TERMINAL STATUS screen, select the RESET TERMINAL ERROR option by pressing <3>

Page 313

Software Release Notes Triton Systems Page 4 of 7 March 19, 2008 Platforms Affected This release is for the following families: • RL2000, RL5000,

Page 314

Software Release Notes Triton Systems Page 5 of 7 March 19, 2008 Description of Changes PCI EPP Support This version of software supports the T7 E

Page 315

Software Release Notes Triton Systems Page 6 of 7 March 19, 2008 Shutter Diagnostics (FT5000 only) Under the dispenser diagnostic, a new selection

Page 316

Software Release Notes Triton Systems Page 7 of 7 March 19, 2008 Revision History Date Version Description of Change 10/23/2007 1.0 Initial Revis

Page 317

Triton Systems of Delaware, INC. Software Release Notes RL2000 2.0.0 Netherlands Affected products RL2000 August 27, 2007 Version 1.0 Trit

Page 318

INTRODUCTION... 3 PLATFORMS AFF

Page 319

Introduction This document describes new functionality for the 2.0.0 software release for RL2000 for Netherlands with Fortis screen file. The differ

Page 320

Description of Changes Archive Unaudited Records This software release has the capability to automatically delete journal data without first auditi

Page 321 - South Africa EMV

Selecting “Enter” will enable the “Archive unaudited records” option and selecting “Cancel” will leave it disabled. Note that this feature can only

Page 322

Bill Mix Methods In previous software releases, if 2 or more cassettes contained the same denomination then all bills would be dispensed from one cas

Page 323

29DIAGNOSTICSRESTORE DEFAULT PARAMETERSACCESS INSTRUCTIONS:1. From the TERMINAL STATUS screen, select the RESTORE DEFAULT PARAMETERS option by pressin

Page 324 - Account Selection

The online help in Management Functions has been removed for the RL2000 ATM. No Text Receipts The RL2000 uses a USB printer which has much faster co

Page 325 - EMV Applications

Changes to the Communication Specification The following FID has been added to support sending journal data to the host: Journal data – Ten ASCII n

Page 326

• Bill Mix Method: Minimize • Journal Data in Host Response: Disabled Known Issues Journal Upload Enable/Disable from Management If a downloa

Page 327

Triton Systems of Delaware, INC. Software Release Notes RL2000 2.0.0 South Africa Affected products RL2000 November 9, 2007 Version 1.2 Tr

Page 328 - Application Selection

INTRODUCTION... 3 PLATFORMS AFF

Page 329 - Corrective Action:

Introduction This document describes new functionality for the 2.0.0 South Africa (EMV) software release for RL2000. The differences described are f

Page 330 - Condition:

Description of Changes New Screen File Look This software release contains a new screen design for customer transactions. Below are some sample sc

Page 331 - Scan Card

Ad Graphics (8” Display) The screen file for this software release contains the following fields for advertisement graphics on the welcome or “Insert

Page 332 - Scan Card Results

Ad Graphics (5.7” Display) The screen file for the 5.7” display software release contains the following fields for advertisement graphics on the welco

Page 333

Coupon and Receipt Graphics The following coupon and receipt graphics are available: • Receipt Graphic: 480 x 120 • Coupon Graphic (Top): 450 x 2

Page 334

ivX-SCALE / X2 CONFIGURATION MANUALKEYPAD ...

Page 335 - Supplement B

30X-SCALE / X2 CONFIGURATION MANUALSAV E / RESTORE PARAMETERS USING AN EXTERNAL STORAGE DEVICEACCESS INSTRUCTIONS:1. From the TERMINAL STATUS screen,

Page 336 - Australia, Mexico)

Archive Unaudited Records This software release has the capability to automatically delete journal data without first auditing the journ

Page 337

Selecting option 4 to enable this feature will display the following message: Selecting “Enter” will continue to the next prompt and selecting “C

Page 338

Changing this setting will log the following entry to the journal: Username: Master Parameter Change: Archive unaudited records Old: Disabled N

Page 339 - New Screen File Look

Note: Turning on this feature will cause journal records to be audited and may not be retrieved from Triton Connect or viewed at the terminal throug

Page 340 - Ad Graphics

An option to configure the LED lead-through indicator brightness has been added in Management => Diagnostics => General I/O. Software Release N

Page 341

Changes to the Communication Specification The following FID has been added to support sending journal data to the host: Journal data – Ten ASCII n

Page 342 - Coupon and Receipt Graphics

• Journal Data in Host Response: Disabled Known Issues Journal Upload Enable/Disable from Management If a download keys is initiated from Man

Page 343 - Multi-Market Release

Software Release Notes Triton Systems Page 1 of 5 February 26, 2008 Triton Systems of Delaware, INC. X2 2.2.1 Software Release Notes (South Africa

Page 344 - Archive Unaudited Records

Software Release Notes Triton Systems Page 2 of 5 February 26, 2008 INTRODUCTION...

Page 345

Software Release Notes Triton Systems Page 3 of 5 February 26, 2008 Introduction This document describes new functionality for the 2.2.1 South Afri

Page 346

31DIAGNOSTICSTRANSACTION TOTALS / SYSTEM DIAGNOSTICSDESCRIPTION:The TRANSACTION TOTALS report displays totals in two (2) categories: Totals since las

Page 347 - Display Balance On-Screen

Software Release Notes Triton Systems Page 4 of 5 February 26, 2008 Description of Changes PCI EPP Support This version of software supports the T5

Page 348 - PIN Change Transaction Type

Software Release Notes Triton Systems Page 5 of 5 February 26, 2008 Known Issues Journal Upload Enable/Disable from Management If a download keys

Page 349

SUPPLEMENT CKEY MANAGEMENT PROCEDUREST5 PCI-EPPT7 PCI-EPP

Page 350 - Bill Mix Methods

SC-2X-SCALE / X2 CONFIGURATION MANUALDIFFERENCES WITH THE T5 PCI-EPP KEYPAD PCI-EPP (T5) / KEY MANAGEMENT PROCEDURES USER PASSWORDS MUST BE AT LEAST

Page 351

SC-3SUPPLEMENT C - KEY MANAGEMENT PROCEDURES ENTER MANAGEMENT FUNCTIONS > MAIN MENU> KEY MANAGEMENT. THE “SET PASSWORD INITIALIZATION” PROMPTA

Page 352

SC-4X-SCALE / X2 CONFIGURATION MANUAL SELECT “ENTER MASTER KEYS” OPTION.IMPORTANT: THE REST OF THE PROCEDURESMUST BE COMPLETED WITHIN A 10MINUT

Page 353

SC-5SUPPLEMENT C - KEY MANAGEMENT PROCEDURES THE “CHECK DIGITS” PROMPT APPEARS.PRESS <ENTER>.A PROMPT APPEARS TO ENTER THE SECOND KEY PART.PRES

Page 354 - US, Canada, Australia

SC-6X-SCALE / X2 CONFIGURATION MANUAL ENTER MANAGEMENT FUNCTIONS > MAIN MENU> KEY MANAGEMENT. THE “SET PASSWORD INITIALIZATION” PROMPTAPPEARS.

Page 355

SC-7SUPPLEMENT C - KEY MANAGEMENT PROCEDURES SELECT “ENTER MASTER KEYS” OPTION. ENTER USER 1 PASSWORD. PRESS <ENTER>.ENTER USER 2 PASSWORD.

Page 356

SC-8X-SCALE / X2 CONFIGURATION MANUALUSER 2 ENTERS THE SECOND KEY PART (32 CHAR-ACTERS). REFER TO STEP 9 FOR ENTERING KEYS.11A PROMPT APPEARS TO ENTE

Page 357

32X-SCALE / X2 CONFIGURATION MANUALDISPENSERACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the DISPENSER option by pressing <4> on

Page 358

33DIAGNOSTICSCASH DISPENSER STATUSACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the DISPENSER option by pressing <4> on the keypad

Page 359

34X-SCALE / X2 CONFIGURATION MANUALTEST DISPENSEACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the DISPENSER option by pressing <4>

Page 360 - International)

35DIAGNOSTICSINJECT NEW CASSETTE ID (NMD ONLY)ACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the CASH DISPENSER option by pressing <1&g

Page 361

36X-SCALE / X2 CONFIGURATION MANUALFORCE UNLOCK Cassette (NMD only)ACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the CASH DISPENSER optio

Page 362

37DIAGNOSTICSDISPENSER TOTALS / RESET DISPENSERDESCRIPTION:The DISPENSER TOTALS function displays dispenser activ-ity totals in various categories. Cu

Page 363

38X-SCALE / X2 CONFIGURATION MANUALACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the CASH DISPENSER option by pressing <1> on the k

Page 364

39DIAGNOSTICS5. ACTIVE CASSETTE. Select the cassette that will receive the results of any changes to the variouscassette and note configuration param

Page 365

vMANAGEMENT FUNCTIONSOPTION 5 - SYSTEM PARAMETERS ... 77SYSTEM PARAMETERS FUNCTIONS ...

Page 366

40X-SCALE / X2 CONFIGURATION MANUALACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the CARD READER option by pressing <5> on the keyp

Page 367

41DIAGNOSTICSSCAN CARDACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the CARD READER option by pressing <5> on the keypad.2. From th

Page 368

42X-SCALE / X2 CONFIGURATION MANUALACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the PRINTER option by pressing <6> on the keypad.P

Page 369

43DIAGNOSTICSRESET/TEST PRINTER / CONFIGURE PRINTERACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the PRINTER option by pressing <6>

Page 370

44X-SCALE / X2 CONFIGURATION MANUALACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the MODEM/ETHERNET option by pressing <7> on the k

Page 371

45DIAGNOSTICSDEVICE STATUS / TESTACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the MODEM/ETHERNET option by pressing <7> on the key

Page 372

46X-SCALE / X2 CONFIGURATION MANUALMODEM TOTALSDESCRIPTION:The MODEM TOTALS function displays modem activity totals in two (2) categories: Totals sinc

Page 373 - New Load File Format

47DIAGNOSTICSCONFIGURE MODEM / TRITON CONNECT SETTINGSACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the MODEM/ETHERNET option by pressing

Page 374 - LED Brightness Control

48X-SCALE / X2 CONFIGURATION MANUALThis screen will allow you to view and configure the following modem properties from the Port Settings tab.1. BITS

Page 375

49DIAGNOSTICSCONFIGURE ETHERNET SETTINGSACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the MODEM/ETHERNET option by pressing <7> on

Page 376

viX-SCALE / X2 CONFIGURATION MANUALGRAPHIC (PRINTER) ...

Page 377 - United Kingdom

50X-SCALE / X2 CONFIGURATION MANUAL6. ENABLE DHCP (Dynamic Host Configuration Protocol). This is a protocol that provides a meansto dynamically allo

Page 378

51DIAGNOSTICSMODEM SETUP STRINGACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the MODEM/ETHERNET option by pressing <7> on the keypa

Page 379

52X-SCALE / X2 CONFIGURATION MANUALKEYPADACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the KEYPAD option by pressing <8> on the key

Page 380

53DIAGNOSTICSGENERAL I / O DIAGNOSTICSACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the GENERAL I/O DIAGNOSTICS option by pressing <9&

Page 381

54X-SCALE / X2 CONFIGURATION MANUALTCP/IP WIRELESSACCESS INSTRUCTIONS:1. From the DIAGNOSTICS screen, select the TCP/IP WIRELESS option by pressing &

Page 382

55ELECTRONIC JOURNALELECTRONIC JOURNAL

Page 383

56X-SCALE / X2 CONFIGURATION MANUALELECTRONIC JOURNAL FUNCTIONSELECTRONIC JOURNAL MENU OPTIONS OVERVIEW ...

Page 384 - RL2000 2.0.0 Netherlands

57ELECTRONIC JOURNALELECTRONIC JOURNALACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select the ELECTRONIC JOURNAL option by pressing <3> on

Page 385

58X-SCALE / X2 CONFIGURATION MANUALACCESS INSTRUCTIONS:1. From the ELECTRONIC JOURNAL menu screen, select the DISPLAY UNAUDITED RECORDS option bypress

Page 386

59ELECTRONIC JOURNALDISPLAY LAST XACCESS INSTRUCTIONS:1. From the ELECTRONIC JOURNAL menu screen, select the DISPLAY LAST X option by pressing <2&g

Page 387

viiMANAGEMENT FUNCTIONSCOMMUNICATION ...

Page 388

60X-SCALE / X2 CONFIGURATION MANUALACCESS INSTRUCTIONS:1. From the ELECTRONIC JOURNAL menu screen, select the DISPLAY SELECTED RECORDS option bypres

Page 389

61ELECTRONIC JOURNALThe report is displayed in a management report dialog that can be printed to the receipt printer or saved toan external memory dev

Page 390

62X-SCALE / X2 CONFIGURATION MANUALCLEAR JOURNALACCESS INSTRUCTIONS:1. From the ELECTRONIC JOURNAL menu screen, select the CLEAR JOURNAL option by pre

Page 391

63ELECTRONIC JOURNALACCESS INSTRUCTIONS:1. From the ELECTRONIC JOURNAL menu screen, select the ARCHIVE/DELETE JOURNAL option by press-ing <5> on

Page 392

64X-SCALE / X2 CONFIGURATION MANUALVIEW JOURNAL A RCHIVEACCESS INSTRUCTIONS:1. From the ELECTRONIC JOURNAL menu screen, select the VIEW JOURNAL A RCHI

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65ELECTRONIC JOURNALACCESS INSTRUCTIONS:1. From the ELECTRONIC JOURNAL screen, select the JOURNAL PROPERTIES option by pressing <7> onthe keypad

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66X-SCALE / X2 CONFIGURATION MANUALAUTO A RCHIVEACCESS INSTRUCTIONS:1. From the ELECTRONIC JOURNAL menu screen, select the AUTO A RCHIVE option by pre

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67ELECTRONIC JOURNAL4. ARCHIVE UNAUDITED RECORDS (NEW OPTION). When this option is enabled (checked), it allows archiving/deletion of “unaudited” re

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viiiX-SCALE / X2 CONFIGURATION MANUALCONTENTSOPTION 7 - KEY MANAGEMENT ... 145KEY MANAGE

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70X-SCALE / X2 CONFIGURATION MANUALPASSWORD MAINTENANCEPASSWORD MAINTENANCE MENU OPTIONS OVERVIEW ...

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71PASSWORD MAINTENANCEPASSWORD MAINTENANCEACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select the PASSWORD MAINTENANCE option by pressing <4&g

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72X-SCALE / X2 CONFIGURATION MANUALCHANGE USER PASSWORD / USER NAMEACCESS INSTRUCTIONS:1. From the PASSWORD MAINTENANCE screen, select the CHANGE USER

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73PASSWORD MAINTENANCEACCESS INSTRUCTIONS:1. From the PASSWORD MAINTENANCE screen, select the MODIFY USER A CCESS option by pressing <3> onthe k

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74X-SCALE / X2 CONFIGURATION MANUAL! To de-select ALL the functions within a group, highlight the group name and press the <CTRL> keyto remove t

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75PASSWORD MAINTENANCEThe REMOVE USER function allows removing an existing user fromthe system. To remove an existing user:! Enter the user 2-digit ID

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76X-SCALE / X2 CONFIGURATION MANUALTERMINAL USERS / USER ACCESS REPORTACCESS INSTRUCTIONS:1. From the PASSWORD MAINTENANCE screen, select the TERMINAL

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SYSTEM PARAMETERS

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78X-SCALE / X2 CONFIGURATION MANUALSYSTEM PARAMETERS FUNCTIONSSYSTEM PARAMETERS MENU OPTIONS OVERVIEW ...

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79SYSTEM PARAMETERSSYSTEM PARAMETERSACCESS INSTRUCTIONS:1. From the MAIN MENU screen, select the SYSTEM PARAMETERS option by pressing <5> on the

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ixMANAGEMENT FUNCTIONSCONTENTSAPPENDIX A - SOFTWARE LICENSE A GREEMENT ... A-1APPENDIX B - TERMINAL ERROR CODE

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80X-SCALE / X2 CONFIGURATION MANUALDATE AND TIMEACCESS INSTRUCTIONS:1. From the SYSTEM PARAMETERS screen, select the DATE AND TIME option by pressing

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81SYSTEM PARAMETERSSET THE DATE1. SET THE MONTH. When the date/time properties dialog isdisplayed, the month is highlighted. If for some reason it is

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82X-SCALE / X2 CONFIGURATION MANUALREGIONAL SETTINGSACCESS INSTRUCTIONS:1. From the SYSTEM PARAMETERS screen, select the REGIONAL SETTINGS option by

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83SYSTEM PARAMETERSNAVIGATING THE REGIONAL SETTINGS PROPERTIES DIALOG:You will use the following keys on the keyboard to navigate this REGIONAL SETTI

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84X-SCALE / X2 CONFIGURATION MANUALSET REGIONTo change a REGION setting:1. From the REGIONAL SETTINGS PROPERTIES screen, press the <CLEAR> key t

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85SYSTEM PARAMETERS SET NUMBERSThe NUMBER tab lets you adjust the terminal displayed number formats. The default settings are standardfor the country

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86X-SCALE / X2 CONFIGURATION MANUAL DIGIT GROUPING SYMBOL. Determines the symbol used to separate groups of digits in large numbers.The default symb

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87SYSTEM PARAMETERS CURRENCY SYMBOL. Select the currency symbol for the current country/region. The default is thedollar sign ($) for the United Sta

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88X-SCALE / X2 CONFIGURATION MANUAL DECIMAL SYMBOL. Determines the symbol used to designate a decimal point The default symbol is aperiod (i.e $100.

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89SYSTEM PARAMETERS SET TIME AND DATEThe TIME and DATE tabs let you adjust the terminals displayed Time and Date. The default settings arestandard fo

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